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Written by:
Paul Holland
03 Mar 2022

We’re delighted that the Conference and Events team at Trinity Hall has been recognised with two awards from Cambridge BID including Gold for Overall Customer Service and Runner-Up for Overall Customer Experience in the category of Professional Business.

Ella Garner-McVey, Conference Manager at Trinity Hall, said: “These awards are testament to our high standards of customer care at Trinity Hall. A big thank you to all the team here whose dedication to providing the best customer service in 2021, a challenging year for us all, has been rightfully recognised.”

The awards are the result of a Mystery Shop programme that Cambridge BID organises each year to give participating businesses a unique insight into customer perspectives. Cambridge BID promotes Cambridge as a global city and a world-class experience for all who visit, live and work in Cambridge.